Should You Hire an Independent Cleaner or a Cleaning Company?

2/2/2022 (Permalink)

Are you trying to decide whether you should hire an independent cleaner or a cleaning company? It’s an important question to consider, and we’re here to give you some guidance to help you make an informed decision. 

When you hire a cleaning company, you’re getting professional cleaners who have been vetted, hired, and trained by the company. You can rest assured that whoever cleans your facilities is an employee of the company you’ve hired. If your usual cleaner is sick or on vacation, the company will assign another competent cleaner to your facility. 

When working with a company, all you need to worry about is paying the company, which will provide you with an invoice. If anything is broken, stolen, or the cleaner is injured, the cleaning company will cover the damages or workman’s compensation. If there is an issue with a cleaner, the company can speak with them, and, if necessary, assign a new cleaner to your account. 

On the other hand, if you hire an independent cleaner, the process is more complicated and can be uncomfortable when issues arise. For example, if you hire an independent cleaner, they may not be properly trained or have all of the necessary supplies to clean your space. You also can’t rely on a company to do a background check and vet them. It’s up to you to do the research or take on the risk. If the cleaner becomes sick or takes a vacation, your space does not get cleaned until they return to work.

If anything is lost, stolen, or broken, you will have to speak to the cleaner yourself or file a police report, which can be very uncomfortable. If the cleaner is injured on the job, and they’re not insured, you could be held liable. And if you're not happy with the cleaner’s services, you have to have those uncomfortable conversations.  

If you’re interested in hiring a top-shelf cleaning company, look no further than SERVPRO. With 1,700 franchises nationwide and 24/7 availability, you can count on a job that meets our high standards and is completed on time.