SERVPRO of Canton Employee Photos

Bruce Johnson, President

Bruce Johnson, President. Since 1986, Bruce has owned and operated SERVPRO of Northern Summit County. He has over 25 years experience in the disaster restoration industry and numerous certifications including; * SERVPRO Industries Inc. – Franchise training program * I.I.C.R.C. Master Restoration Technician * I.I.C.R.C. Applied Microbial Remediation Technician * Certified Microbial Remediation Supervisor – American Indoor Air Quality Council * Mold Remediation Worker/Supervisor - MidAtlantic Environmental Hygiene Resource Center * Investigating, Sampling, Identifying and Assessing Biological and Microbiological Contamination in the Indoor Environment – MidAtlantic Environmental Hygiene Resource Center * Developing Remediation Strategy and Writing Specifications for a Building Mold Remediation Project - MidAtlantic Environmental Hygiene Resource Center * Sampling Indoor Environments for Microbiological Contaminants using Air-O-Cell Cassettes and Zefon Mini Pump – American

Paul Konopka - Reconstruction Manager

Paul Konopka a Reconstruction Manager with SERVPRO. Prior to joining us in the summer of 2012, Paul was a manager in the residential market, leading plumbing and excavating for over 300 new construction homes per year. He worked on business development for both new and reconstruction opportunities. With over 20 years of experience in construction, Paul's expertise shows through in the end result of each project.

Laura Otrusina - Territory Manager

Laura Otrusina has been marketing restoration services to agents, adjusters, and contractors throughout Northeast Ohio for more than 10 years. She has also developed multiple continuing education programs for insurance agents. Laura believes in the value of relationships within the insurance industry and is committed to being trustworthy, reliable, and committed to excellent customer service. Prior to working in the restoration industry, Laura worked in construction as a licensed general contractor and extensively in sales and management.

Crew and Office

Back Row L to R: Bruce (Owner), Andy (Reconstruction Crew), Daniel (Crew Leader), Jerry (Reconstruction Manager), Art (Warehouse Manager), Jacqueline (Vice President), Fred (Crew Leader), Paul (Reconstruction Manager), Rob (Crew Leader), Matthew (Crew)

Front Row L to R: Stanley Cat (Mascot), Laura (Marketing Manager), Chad (Crew), Sherry (Crew and Administrative), Michelle (Crew Leader), JoAnne (Administrative), Tasha (Crew), Rebecca (Marketing Representative), Karen (Bookkeeping and Administrative Support), Monica (Crew Leader), Jeanette (Crew), Brandon (Crew)

Not Pictured: Tony (Crew Leader), Marielle (Administrative), Liz (Crew)

JoAnne Fetterman - Administrative

JoAnne has been with SERVPRO since early 2009. JoAnne works administratively in the fields of estimating, insurance, quality control, and customer support. She specializes in water mitigation & restoration with years of experience both in the field and in the office. She loves that SERVPRO employees treat every home as if it was their own.